Milne Safety has been providing HR consultancy for over 2 years and we support companies in Norwich, Attleborough, Diss, Kings Lynn, Lowestoft, Great Yarmouth and Fakenham. trust for retained support across south Norfolk. Whether you need a compliant staff handbook, updated contracts or day-to-day access to an HR advisor, we deliver practical, ongoing support from our base in nearby Wymondham.

What the retained HR consultancy Attleborough service covers

Our HR consultancy is built around a retained package that gives Attleborough employers consistent, reliable support rather than one-off advice. The service includes:

• Direct access to an HR advisor for guidance on disciplinary matters, grievances, absence management and day-to-day employment questions
• A professionally drafted staff handbook tailored to your business
• Employment contracts and policy templates that reflect current employment law
• Two scheduled site visits per year to review your HR arrangements and address any emerging issues face to face

As a Health Assured Verified Partner, we also provide access to a fully managed employee assistance programme. This gives your staff a confidential helpline covering mental health, financial concerns, legal information and wellbeing support, available around the clock. For employers, offering an EAP is a practical step toward meeting your duty of care and can help reduce sickness absence.

Why Attleborough employers use a local HR consultancy

Attleborough sits between Norwich and Thetford on the A11 corridor, with a mix of manufacturing, logistics, food production and service businesses that all face the same core HR obligations: lawful contracts, fair procedures and proper documentation. Getting these wrong is not a minor administrative issue. Employment tribunal awards for unfair dismissal or discrimination regularly reach five and six figures, and the reputational cost of a public tribunal finding can be worse than the financial penalty.

Working with a consultancy based ten minutes away in Wymondham means we can be on site quickly when a situation escalates. A dismissal handled badly on a Friday afternoon cannot wait until Monday for advice from a call centre two hundred miles away. Our retained model means you already have a relationship with an advisor who knows your business, your contracts and your policies.

Areas around Attleborough we cover

We support employers across south Norfolk and into Suffolk from our Wymondham base. Beyond Attleborough itself, we regularly work with businesses in Wymondham, Norwich, Thetford, Dereham, Great Yarmouth and Lowestoft. Site visits, HR reviews and face-to-face support are all delivered locally rather than remotely.

Frequently asked questions

What does a retained HR consultancy actually do day to day?

It gives you a named HR advisor you can call or email whenever an employment issue arises. That might be checking the correct procedure before issuing a written warning, reviewing a redundancy process, or updating your handbook after a change in legislation. The retained model means the advisor already understands your business, so you are not explaining your setup from scratch each time.

Do we need an employee assistance programme?

There is no legal requirement to offer an EAP, but it is an effective way to demonstrate that you take employee wellbeing seriously. It can also reduce absence rates and help you meet the expectations set out in HSE guidance on work-related stress. As a Health Assured Verified Partner, we can set up a fully managed programme as part of your HR package.

Can you help if we already have an HR issue in progress?

Yes. If you are dealing with a grievance, disciplinary or potential tribunal claim right now, speak to us. We can advise on procedure, review your documentation and help you manage the process correctly. Starting a retained arrangement does not mean waiting for a clean slate.

How does this sit alongside your health and safety consultancy?

Many of our clients in Attleborough and across Norfolk use both services. HR and health and safety obligations overlap regularly, particularly around absence management, workplace adjustments and stress. Having one consultancy that covers both means nothing falls between the gaps.

Get HR support for your Attleborough business

If your contracts, handbook or HR procedures need attention, or you simply want reliable access to an HR advisor who knows Norfolk employers, call us on 01953 607093 or visit us at our Wymondham office. We will review what you have in place and explain how our retained HR consultancy can work for your business.